Plane
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Refund Policy

  1. Refund Eligibility

    We offer refunds under the following conditions:

    • Service cancellation within 14 days of purchase
    • Technical issues preventing service delivery
    • Incorrect charges or billing errors
    • Service not matching advertised description
  2. Refund Process

    To request a refund:

    1. Contact our customer support team
    2. Provide your order number and reason for refund
    3. Submit any relevant documentation
    4. Allow 5-10 business days for review
    5. Approved refunds will be processed to the original payment method
  3. Non-Refundable Items

    The following are not eligible for refunds:

    • Services already fully delivered
    • Customized or personalized services
    • Services used beyond the cooling-off period
    • Services where terms of use were violated
  4. Partial Refunds

    Partial refunds may be offered in cases where:

    • Only part of the service was delivered
    • Service quality did not meet standards
    • Pro-rated cancellation of subscription services
  5. Processing Time

    • Refund requests are typically processed within 5-10 business days
    • Once approved, funds may take an additional 3-5 business days to appear in your account
    • Processing times may vary depending on your payment provider
  6. Cancellation Policy

    For subscription services:

    • Cancel at any time through your account settings
    • Cancellations before billing cycle ends prevent future charges
    • No refunds for partial subscription periods
    • Access continues until the end of paid period
  7. Contact Us

    For refund requests or questions about our refund policy, please contact our customer support team at info@tat147.com
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