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Cancellation Policy

  1. Cancellation Terms

    You may cancel your service under these conditions:

    • Free cancellation up to 24 hours before scheduled service
    • Cancellation fees may apply within 24 hours of service
    • Subscription services can be cancelled at any time
    • No long-term contracts or commitments required
  2. How to Cancel

    To cancel your service:

    1. Log into your account dashboard
    2. Navigate to 'Subscription Settings' or 'Service Management'
    3. Select 'Cancel Service'
    4. Provide cancellation reason (optional)
    5. Confirm cancellation

    Alternatively, contact our customer support team for assistance.
  3. Cancellation Fees

    Cancellation fees are structured as follows:

    • More than 24 hours notice: No fee
    • 12-24 hours notice: 25% of service cost
    • 6-12 hours notice: 50% of service cost
    • Less than 6 hours notice: 75% of service cost
    • No-show: Full service cost
  4. Subscription Cancellations

    For subscription-based services:

    • Cancel anytime through your account
    • No partial refunds for current billing period
    • Service access continues until period ends
    • Auto-renewal will be stopped
    • Reactivation available at any time
  5. Emergency Cancellations

    Emergency cancellations may be considered without penalty in cases of:

    • Medical emergencies (with documentation)
    • Natural disasters
    • Family emergencies
    • Other extraordinary circumstances

    Each case will be reviewed individually.
  6. Refund Eligibility

    Refund eligibility for cancellations:

    • Full refund: Cancellations with 24+ hours notice
    • Partial refund: Based on cancellation timing
    • No refund: No-shows or very late cancellations
    • Special circumstances reviewed case-by-case
  7. Service Provider Rights

    We reserve the right to cancel services in cases of:

    • Technical issues
    • Staff unavailability
    • Unsafe conditions
    • Policy violations
    • Force majeure events

    Full refunds will be provided for provider-initiated cancellations.
  8. Contact Information

    For cancellation assistance or questions:

    • Email: info@tat147.com
    • Phone: +962-5733 935
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